MVC Business Services - Medical Industry

Medical

Trusted solutions, supporting clinics with seamless communication solutions tailored to their needs.

Medical Office Integration

Our IT expertise allows us to facilitate various types of telephony and desktop integration. You can send all your calls, overflow calls or specific types of calls for our agents to answer on your behalf.
Secure desktop or web application access can be facilitated via virtualization and cloud-based solutions.
We will systematise, voicemail handling, faxes, follow-ups and any clinical office tasks and enable you to monitor, measure and manage productivity.

Medical Office Virtual Reception and Office Administration

Our experienced medical office management team will develop and maintain an office protocol for your assigned MVC medical office agents to follow.

Our IT team will then ensure that you have all the tools we need to ensure a streamlined management of calls and tasks for your clinic. All while ensuring visibility for your clinic management team.

Our staff augmentation mode of delivery will not only help you save on overhead costs but will ensure continuity of service. Absenteeism will no longer affect your day-to-day operations. All while maintaining the highest level of professionalism and care for your patients.