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Skilled Trades

Your one-stop contact center, offering comprehensive communication solutions for skilled trades and service providers.

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Mobile Work, Shop and Office integration

Our IT expertise allows us to offer various types of telephony, desktop and mobile integration. So, if you are a one-person operation or have multiple team members on-site or on the road, we have you covered. You can send us all your calls, overflow calls or specific types of calls for MVC agents to handle on your behalf.
This goes for other types of work as well. We can systematise, voicemail/ email handling, follow-ups, lead management, work order status, appointment status, fleet location status and any administrative task while giving you the ability to monitor, measure and manage productivity.

Virtual Reception and Office Administration

Our Business Solutions team will develop and maintain custom call and tasks protocol for your assigned MVC agents to follow.

Our IT team will then ensure that you have all the tools we need to ensure a streamlined management of calls and tasks for your clinic. All while ensuring visibility for your clinic management team.

MVC mode of service delivery will not only help you save on overhead costs and ensure continuity of service but also help your business grow. All while maintaining the highest level of professionalism and service for your team, suppliers, clients and prospects.